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Live
PTR
10.2.7
PTR
10.2.6
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Trouble login on but the server is up.
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Post by
timwar
hi hope someone can help. In short , i can't get on my server. the server screen on the login page suggest one realm to me "shattered halls". which is not my realm.
according to my infuriating computer all realms are offline and its not even displaying the ones that are offline. i just get one realm "shattered halls"
i have tried the technical support line only to get a dead dial tone. I have also ran the repair tool and reset my user interface and still all i get is "shattered halls---offline"
please help.
Post by
Gryphon
Could be a router down between you and the login server etc or a Blizzard issue, sometimes you just have to wait it out. Try cycling your router.
Post by
timwar
Thnks for reply.
my internet connection is fine on my browser and other programs.
I dont know what "cycling" is. would i still need to do that if my internet connection is working?
Post by
Gryphon
Yeah, your connection can be working other places ok and not for others, everything takes different routes accross the internet and the path just to the login servers could be down.
Cycling your router means unplugging it from the power for 30 seconds and then plugging it back in, this can help sometimes in case of the above issue.
Post by
timwar
Turns out its maintanence day. I thought it was tuesday.
Despite my stupidity i could have solved this problem if the realm status page was working correctly and not showing all realms as online when maintenence is active.
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