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Hacked and banned, having trouble contacting blizzard.
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Post by
266316
This post was from a user who has deleted their account.
Post by
MasterOfDisguise
Hm. Well, I do believe that Game Master was incorrect by advising you to contact Billing. They do not handle account penalty appeals; Account Administration does. However, if you do need to update your account's registered e-mail address, then, yes, calling Billing would be the appropriate thing to do, but only for updating the e-mail—nothing more. To actually appeal the account closure, you need to e-mail Account Administration (
wowaccountadmin@blizzard.com
) from your account's registered e-mail address.
Now, to answer your question:
Is there a certain Number I should be calling from New Zealand, or do i need to work out what area numbers to add to the Australian number.
There is no designated number for New Zealand. There is one for Australia, but I'm not sure if it'll work for New Zealand residents. I would contact your phone company or long distance operator to see if you can get through with either of these numbers:
1-800-041-378
(which is designated Australian number), or
1-949-955-0283
(which is the designated International number).
The latter is an American number, so you will need to dial as if you're calling someone in the States. On a final note, you may need to use country codes for the former number as well, but that's something you should find out with your phone company or a long distance operator.
Post by
266316
This post was from a user who has deleted their account.
Post by
255496
This post was from a user who has deleted their account.
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