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PTR
10.2.5
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10.2.6
I think my account was deleted, i need help
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Post by
199372
This post was from a user who has deleted their account.
Post by
TheReal
It could be that you acquired a keylogger and gave some PoS your account info unknowingly. The PoS then logs into the official forums and posts links to a keylogger until Blizz is aware of it. Blizz then locks your account until you secure your computer and prove to them you own the account (through a faxed form you must fill out and send a copy of your ID).
The tactic nowadays is to steal account info then send all your gold to one of their characters, sometimes deleting your characters in the process. It's malicious and the chances of getting absolutely everything you had back is slim and none.
NEVER NEVER NEVER buy gold from a website. That gold probably belonged to some poor schmuck whose account info was stolen via a keylogger. Let's put these bastards out of work by NEVER purchasing gold for RL money!
Post by
122776
This post was from a user who has deleted their account.
Post by
MasterOfDisguise
If it's locked, it's most likely because Blizzard found strong evidence your account was compromised. An email should have been sent to the registered email address with the Account Retrieval Form link, which you need to print, fill, and fax or mail to the AA. In some cases, they will ask for the form to be notarized as an extra layer of protection. If you fax it in and don't hear back from them after 48 hours, it's likely the fax was illegible. If this happens, you'll need to send in another form and email AA to let them know.
If the account was banned, your only recourse is to contact AA. Often, compromised accounts are used for illicit activities.
Make sure you secure your computer.
Also, coming to the Wowhead forums regarding this situation was not the wisest decision. I would recommend you go on the official forums for help -- especially since the Game Masters can make inquires that normal players cannot.
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