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Premium upgrade not applying
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Post by
Kallech
I purchased a premium upgrade on Wowhead sometime mid last week and it doesn't seem to be applying to my account. It shows up on any other ZAM site (zam.com, Allakhazam, etc.), but not here. Most of the posts I've seen about this suggest logging out and logging back in, but that isn't working no matter how many times I log in or out. I'm at a bit of a loss here.
Post by
KidB
While logged in, go to
www.wowhead.com/?account
. On the premium tab click "update status" or something like that.
Post by
106545
This post was from a user who has deleted their account.
Post by
Skosiris
We'll investigate. Thanks for the report.
Post by
Kallech
While logged in, go to
www.wowhead.com/?account
. On the premium tab click "update status" or something like that.
As wycorp correctly guessed, that option is not there for me. I have the same thing: a link that sends me to the upgrade page.
Thanks for looking into it, Skosiris.
Post by
106545
This post was from a user who has deleted their account.
Post by
Kallech
Just wondering on a status update on this and if Kallech is still having the problem as I am.
Yeah, I am. It's now been a week since I bought the upgrade. This is just getting to be a little silly.
Post by
TheOnyx
A fix for this issue has been applied to the site. You should now see a link beside your premium status on your settings page that allows you to update your premium status.
Post by
106545
This post was from a user who has deleted their account.
Post by
Malgayne
I've also applied an extra week of premium to both of your accounts, as an apology for the trouble. :)
Post by
Kallech
Lookin' good! Thanks. :)
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