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3D model viewer not working
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Hello! I was using Wowhead's 3D model viewer to create some Transmog sets when I received a message from Chrome saying that my Flash plugin had crashed. Obviously after that the model viewer stopped working. So I went and updated my Shockwave Flash player and restarted my computer. After updating, the 3D model viewer is still not working. It just goes to a blank white screen when I select "view in 3D" on the item comparison.
The Adobe site says my version of Flash is 11,3,31,225
I also have Chrome version 21.0.1180.77 m
Same here. I'm getting a blank white screen with nothing but a random ad banner in Firefox. It was working fine last night and I've made no changes to my computer.
Double checked to make sure my Flash was up to date. It is and still nothing.
I'm having the same problem!
Same, at home and at work.
This issue was brought up in the JP gear thread. My investigations seem to link problems to a script from cloudfront.net.
Also having issues. Sometimes when viewing a model nothing shows (but on a normal background). Closing the window you can see the model briefly and attempting to view the same model in 3d again and it usually works. I've also seen flickering textures.
Firefox 14.0.1 & Shockwave Flash 11.3.300.270 (updated less than two weeks ago)
We're looking into it. Thanks for your patience.
We just published a potential fix for this. Please let us know ASAP if this is still happening. Thanks guys <3
Working for me. Thanks Ashelia (and crew)!
I am having issues with the viewer that have to do with zooming in and out while in the small screen. When I make it take up the whole screen I can zoom in and out just fine. This may just be an issue the viewer has with google chrome, I think I was able to zoom in small screen while on IE.
I am having a small handfull of problems with the model viewer myself. Couldn't zoom in at first unless I was in fullscreen mode. Now certain races wont even load up; Night Elves particularly go through the loading process, then I just get a blank box with no model.
I am very sorry for necro'ing this, but I've been having this issue still, since last year in fact.
I go to the item comparison, merge a whole bunch of items into one column, click the little tick on the top left of the column and hit "View in 3D". After I press it I just get a blank white screen, and refreshing does nothing except show the item comparison screen for a point second before it goes back to the blank white screen.
I get this link in the url bar...
Turn off any add-blockers you have such as NoScript, those are usually the case of problems like that.
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