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Wowhead Client - Unable to upload
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Post by
Tilde
For the past three days I have been unable to upload via the Wowhead client. Every time I get to the 263.9 KB mark it stops uploading.
I've uploaded without an issue for over 8 months until now. Just curious if this is a problem with the website or me.
Post by
Malgayne
This has only happened with this latest batch of data?
What OS are you running?
Post by
Tilde
XP, and it is still hanging for me. :(
Post by
Malgayne
This has only happened with this latest batch of data?
Post by
Tilde
Sorry, I must be misinterpreting your question. Could you be more specific?
Post by
TheOnyx
Has this happened before, or has it only happened with the current chunk of data you are trying to upload?
Post by
Tilde
Has this happened before, or has it only happened with the current chunk of data you are trying to upload?
Yes, only with this.
Post by
82187
This post was from a user who has deleted their account.
Post by
152932
This post was from a user who has deleted their account.
Post by
Malgayne
I wrote a post on this a little earlier, but it got lost so I'll write it up again.
We need to make the painful admission that, uh, we have no idea what's going on here. Every so often we get a report of this issue, and we are utterly unable to reproduce it on any system we have access to, and none of our mods or admins have ever had the problem occur. We get system specs from the people who have the issue, but nothing ever seems to be out of the ordinary.
We are utterly stuck on this one. If there are any developers who might have any ideas on why this might be happening, please let us know so we can fix this issue.
Post by
LuckyJack
I was redirected to this post when I posted the same problem yesterday (first time it happened to me with the upload).
There was an update of WoW looter, and promptly it uploaded the part that was stuck.
Dunno if the update fixed an (the) issue or something else did, anyways I've uploaded about 400 kB in the last upload now (few days worth playing) and the sheet is clean again.
Thanks, Mike.
Post by
LuckyJack
Well, and it seems that again the bug is occuring here. Again I can't upload (it simply refuses it).
I've noticed however that on the other PC WowHead Client is uploading without a problem.
The only difference between both PC's is the AntiVirus (on the other PC it's an older version (but with the same virus definitions database up to date) of the same AV running (v2.x instead of v3.x of Eset NOD32). Maybe it has something to do with this, as that is the only thing I can come up with in differences, the same addons and everything is installed on both PC's.
Hopefully this is of some help to determine the problem.
Post by
Malgayne
Thanks for the note, I'll talk to Sko and see.
Post by
ade182
if any file is corrupt or deleted from the client, is it possible to "reinstall"?
Post by
Malgayne
You can always download a new copy of the client from our site at
http://www.wowhead.com/?client
.
Post by
LuckyJack
Tried to delete the problematic upload and started with a fresh sheet, no upload again.
Deleted the whole client, reinstalled it, but still no upload.
Hope you managed to replicate the error (i.o. that Nod32 was the problem maker) and that there's any progress to fixing this. Hate to delete 3MB of data which can be used.
Regards, Luckyjack (Andraste Cadifors - Scarshield Legion-EU).
Post by
135207
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Post by
33793
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Post by
1622
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Post by
LuckyJack
Reinstalled the other PC that had the old NOD32 2.x version, both have the new NOD32 3.x version, and now both PC's refuse to upload the data.
So this has to be a NOD32 issue.
I'm not going to change my AV for this issue, so I really hope you manage to replicate the issue and come up with a fix for it.
Thanks again, LuckyJack (Cenarion Serpents - Scarshield Legion EU).
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