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Lost item and quest
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Post by
Silvertaw
I started the game after today's weekly maintenance and got a level 213item in my vault. I also collected quests from Ta'lan and Caretaker Kah-toll. After the second restart today the vault item and the quests have all disappeared! Can someone please restore these.
Tried twitter and was told I may need to try a different browser!
I'm completely frustrated and about to cancel my subscription.
Post by
quthar
Check the automated item restoration page on Blizzard's support site
https://battle.net/support/restoration
If it's not in there then you'll need to use the "contact support" link in the top right corner.
Post by
Silvertaw
Thanks for the help but the restoration thing is not what I need. If I try to raise a ticket it takes me round in circles and never lets me submit anything!
If anyone from Blizzard sees this I am so frustrated I'm about to cancel my subscription!
Post by
quthar
Unfortunately that form is the only way to contact someone with any power to help you.
When it asks you to describe the problem click on "I would rather categorize the issue".
Then for categories choose In-Game Issues > Items and Mail > Not Listed Here
That should get the actual form to put in a ticket.
After that it will show you a few more links. Scroll down past them and click on Submit.
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