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This post was from a user who has deleted their account.
You should check the mailbox in the nearest city or village. They are usually close to inns. I could help more if you tell me where you're located.
Typically, as a new player you will not come across a mailbox until you reach the first city or village, as Adys said. Unless there's some exception I haven't encountered, there are no mailboxes in the "starting" locations (such as Sunstrider Isle or Red Cloud Mesa.)
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