NPC #18941 (possibly named "Ph Gossip Npc Human Specific Look") doesn't exist. It may have been removed from the game.
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[PH] Gossip NPC, Human, Specific Look - Live
[PH] Gossip NPC, Human, Specific Look - PTR
[PH] Gossip NPC, Human, Specific Look - PTR 2
[PH] Gossip NPC, Human, Specific Look - Beta
[PH] Gossip NPC, Human, Specific Look - Burning Crusade
[PH] Gossip NPC, Human, Specific Look - Wrath of the Lich King
[PH] Gossip NPC, Human, Specific Look - Cataclysm